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Why Kendratek

Too complex for generic software.Too important to hand to just anyone.

Many growing businesses fall into a gap. Ready-made software doesn't fit, big systems are overkill, and hiring developers by the hour leaves you managing the project yourself. Kendratek exists for that gap: software that fits, sized for your business, built by people who take responsibility for whether it works.

A point of view to explain where we fit, not a measurement of any particular vendor.

The gap

The usual options often let growing businesses down.

Each of these is the right choice for someone. The trouble is that a growing business with its own way of working is rarely who they were designed for.

  1. 01

    Ready-made online software

    Designed for

    Standard processes, a quick start and a predictable subscription.

    Where growing businesses struggle

    When the way you work is part of what makes you good, the software asks you to change it. The gaps get filled with spreadsheets, email and workarounds, alongside the monthly fee.

  2. 02

    Big corporate systems

    Designed for

    Large companies with their own IT departments and budgets for long, expensive set-ups.

    Where growing businesses struggle

    For a growing business, the licence fees, consultants and months of setting up are out of all proportion to the problem. Most of the system goes unused, and the thing you actually needed still has to be custom-built.

  3. 03

    Hire-by-the-hour developers

    Designed for

    Building exactly what's written in a clear, complete brief.

    Where growing businesses struggle

    Most growing businesses don't have one. When you're buying hours, nobody is responsible for understanding the problem, so you get what the brief said, not what the business needed.

The middle ground

Made to fit your business, and sized for it.

Kendratek sits between ready-made software, big corporate systems and developers hired by the hour. Here's how we see the difference.

  • Fits how your business works

    Ready-made online software
    Partly. You adjust to it
    Big corporate systems
    After months of setting up
    Hire-by-the-hour developers
    Only if your written brief is perfect
    Kendratek
    Designed around you
  • Right-sized for your business

    Ready-made online software
    Yes
    Big corporate systems
    Rarely
    Hire-by-the-hour developers
    Varies
    Kendratek
    Sized to fit, delivered in stages
  • Starts from the business problem

    Ready-made online software
    Not its job
    Big corporate systems
    Through outside consultants
    Hire-by-the-hour developers
    Usually starts from your brief
    Kendratek
    Always where we begin
  • Responsible for

    Ready-made online software
    Their product, not your process
    Big corporate systems
    Split between several firms
    Hire-by-the-hour developers
    Doing what the brief says
    Kendratek
    Software that works for your business
  • Works with older systems

    Ready-made online software
    Limited
    Big corporate systems
    With add-ons
    Hire-by-the-hour developers
    Depends on who you get
    Kendratek
    Very familiar to us

A broad comparison to explain where we fit, not a rating of any particular product or company.

What we bring

Three things that make the difference.

None of them is rare on its own. Together, they're what a growing business needs from a software partner, and rarely finds in one place.

  1. 01

    Nearly 25 years of hands-on software experience

    Hands-on means actually designing, writing and supporting software that businesses run on every day, through several generations of technology, from early web systems to today's.

    What it means for you

    • Estimates based on having built similar things before
    • Older systems are familiar, not a reason to start over
    • Technology chosen to last, not because it's new
    • Problems spotted on paper, before they reach your staff
  2. 02

    Your business first, technology second

    Software is a tool, not the goal. Every project starts with how your business works and what's going wrong. The technology comes after. Sometimes the right answer is a ready-made product or a smaller change, and we'll say so.

    What it means for you

    • We talk about how you work before we talk about technology
    • Work planned around what helps most, delivered in stages
    • Honest advice when custom software isn't the answer
    • Success means your people actually use it
  3. 03

    We run our own product

    Kendratek builds and runs its own software platform. That means living with every decision long after launch: making it easy for people who never get training, keeping every account secure, and supporting and improving it week after week.

    What it means for you

    • Client software built with the same long-term view
    • Real attention to what happens after launch
    • Designed for everyday users, not for sales demos
    • Experience of the whole journey, not just the building

Evidence, not claims

We build and operate our own software.

Anyone can claim to build good software. ExporterProfile is something you can go and see.

Illustrative interface based on ExporterProfile's RFQ and order management features.

ExporterProfile.com

Kendratek's own website platform for Indian exporters: a professional online profile, plus tools to handle what happens after a buyer gets in touch. We designed it, built it and run it.

What running a product teaches

  • Users arrive without training

    So the screens have to be obvious on their own. We hold the software we build for clients to the same standard.

  • Every account's data stays separate

    Each customer sees only their own information. That's planned in from the start, not added later.

  • Updates reach people who rely on it

    Improvements have to arrive without disrupting anyone's day, and we update client software the same careful way.

  • Support shows where design falls short

    Running a product keeps us close to how software is really used day to day, not just how it was planned.

In practice

What you can expect from working with us.

  • We'll tell you when custom isn't the answer

    If a ready-made product or a smaller change will solve the problem, that's what we'll recommend.

  • A small first step before any big commitment

    You see working software and a clear price before deciding on more.

  • Plain English, always

    We explain every decision in everyday business terms, so you can make it with confidence.

  • Ownership agreed upfront

    Who owns the software and its code is written clearly into the contract before work starts.

  • We own the result

    We don't hire out developers by the hour. We take responsibility for software that actually solves the problem.

  • We stay with you

    Support and improvements carry on as your business changes.

Start with the problem

Tell Us What You Need

You don't need to know anything about technology. Tell us what you're trying to get done, and we'll help you work out the right approach.

Tell Us What You Need

Write it in your own words. A real person reads every enquiry and replies honestly, even when custom software isn't the answer.